ABOUT Sweetwaters Coffee & Tea
Our mission in every Sweetwaters cafe is to Make Our Guest’s Day™. How do we do this? We have a company culture and team of people that love what they do every day! Join us and contribute to a company that is based on fun, innovation, and camaraderie. Sweetwaters Coffee and Tea was founded over 30 years ago with a commitment to unique, globally inspired, real ingredient focused beverages and maintaining a community feel within each cafe.
Sweetwaters Coffee & Tea is a premium coffeehouse brand and a dynamic minority and woman owned company that is growing. We are based in Ann Arbor and focused on providing globally inspired beverages and an excellent customer experience. We have over 35 locations and continue to grow across the nation. Check out more about us here: Love Your Day The Wei & Jay Show: St. Matcha Day
Sweetwaters Coffee & Tea is a premium coffeehouse brand and a dynamic minority and woman owned company that is growing. We are based in Ann Arbor and focused on providing globally inspired beverages and an excellent customer experience. We have over 35 locations and continue to grow across the nation. Check out more about us here: Love Your Day The Wei & Jay Show: St. Matcha Day
LOCATION: | Ann Arbor - one of our company owned locations
WEBSITE: | SweetwatersCafe.com
WEBSITE: | SweetwatersCafe.com
OUR PURPOSE
To bring people enjoyment through creative, extraordinary & attainable luxuries within our cafes.
We are driven to:
• Communicate to build strong relationships.
• Communicate to build strong relationships.
• Create a contagiously fun environment for staff & guests.
• Be passionate about seriously great drinks, foods & service.
• Pursue profits as a measure of success & path for growth.
POSITION DESCRIPTION Our ideal candidate will oversee the management and operations of a company owned Sweetwaters Coffee & Tea, attaining sales & bottom line financial goals while fostering a fun team environment. Be ready to handle steady guest volume and dynamic staff.
RESPONSIBILITIES
- Actively build sales, profitability, and guest counts.
- Executes on delivering excellent product execution, guest service, and team management.
- Maintains and implements quality standards in all products, operations, and guest service.
- Manages and develops a "dream team" by hiring, training, and coaching at least 15 team members ages 17 and older.
- Actively participates in marketing for the café.
- Manages P/L's, payroll, scheduling, inventory, and ordering.
- Fosters teamwork, continually initiates team building opportunities, and provides a positive, goal-oriented work environment.
- Maintains the aesthetics of the café to brand standards and ensures the team delivers a premium experience to guests.
- Adheres to all health department, OSHA, and ADA regulations.
REQUIREMENTS
- Bachelor’s degree or equivalent.
- Proven management experience.
- Hospitality experience.
- A strong work ethic with the ability to multitask and work under pressure.
- Excellent communication skills, both verbal and written.
- Strong organizational skills.
- Impeccable service standards and attention to detail.
- Ability to set expectations, measure effectiveness, enforce quality standards, and meet deadlines.
- Ability to work both independently and as part of a team.
- Ability to lead and coach others with a passion for training and leading by example.
- A strong understanding of P&L statements.
- Actively promotes a positive and productive work environment.
- Ability to work in a multi-ethnic/multi-cultural environment.
- Ability to work a flexible schedule including some evenings and weekends.
- Ability to use Microsoft Word and Excel.
- Servsafe certified.
- A sense of humor with an easy going yet driven personality. Loves to laugh and create a positive team environment.
HOURS REQUIRED Full time
BENEFITS
Competitive salary
Competitive salary
Paid time off
Health insurance
Retirement savings
Direct deposit
Health insurance
Retirement savings
Direct deposit
Employee discounts
Opportunity for professional and financial advancement in our growing company.
Brewed coffees, teas, and Cold Brew coffee are perks during shifts!
Brewed coffees, teas, and Cold Brew coffee are perks during shifts!
SUBMISSION FOR CONSIDERATION
- Cover letter noting your interest, available start date, and desired salary
- Resume
- LinkedIn profile
We are an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, sexual orientation, military status, or any other basis protected by applicable federal, state, or local laws.
Sweetwaters Coffee & Tea
Sweetwaters Coffee & Tea is a strong local brand and a dynamic company that is constantly growing. We are a coffeehouse focused on providing an excellent guest experience and the highest quality beverages in a warm, friendly atmosphere. Sweetwaters has been voted one of the best cafes for over 24 years. We are looking for talented, friendly, outgoing people to be a part of our team, grow with us, and share in our success.
It starts with our mission.
We don’t like to call it a mission statement. It’s more like a promise statement. Whatever you want to call it, we believe in it deeply, and we like those that join us to understand and believe in it too. So here it is, our promise: To make our guests’ day. It’s as simple as that.
If we can do that, we’ve done well. And if you think you can help us do it too, then please, keep reading.
A few good men. And women.
We just like good people. The Sweetwaters experience is built on this principle. If you provide guests with a gourmet product in an environment that is both upscale and relaxing, all served by great people, then you’ve got it. And if you think you’d like to help us fulfill this promise, please let us know. We’re always on the lookout for good people. Baristas, managers, all around coffee lovers—we need them all.
Company Website: SweetwatersCafe.com
(if you already have a resume on Indeed)